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How to Fix QuickBooks Error OLSU-1024 or OLSU-1022?

  • miketysonusaa
  • 2 days ago
  • 3 min read


QuickBooks is an accounting software used by many to manage their financial transactions. However, like any software, QuickBooks sometimes experiences errors that disrupt the workflow. OLSU-1024 or OLSU-1022 is one of those errors. It is usually related to a problem with an online banking connection. If you are finding this error on your screen do not worry we will guide through the steps fixing QuickBooks Error OLSU-1024 or OLSU-1022 and making your online connection to banking all right again!.

How can I fix QuickBooks Error OLSU-1024?

Here's how you can resolve QuickBooks Error OLSU-1024 or OLSU-1022 in a few easy steps.

Step 1: Check Your Internet Connection

First, make sure your internet connection is stable. A bad connection can cause problems with downloading transactions or syncing QuickBooks with your bank. Try resetting your router or connecting to a different network to eliminate this issue.

Step 2: Confirm Your Online Banking Login Credentials

The most common error caused by the fact that your login credentials are incorrect or outdated, so QuickBooks can't download your banking data.

  • Open QuickBooks and go to the Banking menu.

  • Select Bank Feeds then click Bank Feeds Center.

  • Select the bank account with the error.

  • Click Edit and confirm your login credentials for the bank account.

  • If the credentials are wrong, update them and save.

  • Try to reconnect to your bank and see if the problem is resolved.

Step 3: Update QuickBooks to the latest version.

An outdated version of QuickBooks may cause compatibility problems with your bank's online banking system. You should always ensure that you have the latest version of QuickBooks installed on your computer:

  • Open QuickBooks and navigate to the Help menu.

  • Choose Update QuickBooks.

  • Click Update Now and let QuickBooks install the latest updates.

  • Once updated, restart QuickBooks and try downloading your bank transactions again.

Step 4: Reconnect Your Bank Account

If these do not work, the online banking connection between QuickBooks and your bank might be reset.

  • Open QuickBooks, then click Banking.

  • Click Bank Feeds, followed by Bank Feeds Center.

  • Find the problematic bank account, then click Deactivate.

  • Follow the directions to delete the bank account from QuickBooks.

  • Once disabled, click Set Up Bank Feeds and then provide your bank account information to reconnect.

Step 5: Clear Cache and Cookies in QuickBooks

Sometimes, clearing the cache will help to resolve the issue with your online banking connections. To do this:

  • Close QuickBooks and navigate to your computer's Internet Options (for Windows users) or Safari Preferences (for Mac users).

  • Clear your browsing history, cache, and cookies. Restart your computer afterwards.

  • Reopen QuickBooks and try to reconnect to your bank.

Step 6: Look for bank-specific problems

Sometimes, the problem could not be related to QuickBooks, but it is related to your bank. Possibly, the bank has changed the online banking architecture in ways that are interfering with downloading the transactions.

  • Contact your bank: The first step would be to call your bank and ask if their online banking system is down or if they have made any alterations to their system that are causing issues with your QuickBooks.

  • Search for system maintenance messages: Look if there are upgrade or maintenance notifications from your bank that may cause the error.

Final Remarks

Chances are, you're bound to encounter QuickBooks errors such as OLSU-1024 or OLSU-1022. But with these steps above, you'll hopefully get back to business in no time. However, if you have any queries or if you are encountering any sort of difficulty in implementing the above solutions, then don’t hesitate in connecting with our tech support team by dialing the helpline i.e. 1-800-761-1787. We are a hub of technocrats who do not leave any stone un-turned to provide the best possible QuickBooks error support services to users. Just pick up your phone and ring up to us, and we will clear all your clouds of confusion.

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