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How to Resolve QuickBooks Error OLSU 1013 Bank Feed Not Working?

  • miketysonusaa
  • 5 days ago
  • 3 min read

Quickly resolving an error would depend on getting help with regards to managing any finance or books. The list includes QuickBooks- very helpful management for finance as well as keeping all bookkeeping data regarding the respective businesses. While such software's error might rarely happen, its common one QuickBooks Error OLSU 1013 mainly takes place by the error to get QuickBooks connect online with its bank and accounts while one wants to connect any banking account transaction downloading into one's account.

Methods to Resolve QuickBooks Error OLSU 1013

1. Check Your Internet Connection

Sometimes the error is as simple as a poor or unstable internet connection. QuickBooks needs a stable connection to communicate with your bank's online services. If your internet connection is weak or intermittent, it can disrupt this communication.

Solution:

  • Always ensure your internet connection is stable.

  • Try accessing other websites or services to confirm the connectivity.

  • If you’re using Wi-Fi, try connecting to a wired network for a more reliable connection.

2. Confirm Your Bank Account Login Credentials

This could be the OLSU 1013 error if QuickBooks fails to authenticate your bank account login credentials. Try and check the login credentials entered.

Solution:

  • Log in directly to your bank's website, and check the login credentials to ensure they are correct- username and password.

  • If you’ve recently changed your password or login information, update those details in QuickBooks.

  • If you’re unsure of your credentials, reset them through your bank’s website and update them in QuickBooks.

3. Look for QuickBooks and Bank Account Updates

Obsolete software may make QuickBooks and your bank incompatible with each other. By updating both the online services of QuickBooks and that of your bank, this can be resolved.

Solution:

  • Go to Help in QuickBooks > Update QuickBooks to update.

  • Download and install any available updates by following the instructions on the screen.

  • Log in to your bank's website to check for any new security measures that might affect your connection with QuickBooks.

4. Update Bank Settings in QuickBooks

Sometimes the error is because of incorrect bank settings in QuickBooks. This can be a result of online services or account settings in your bank being incorrectly configured, resulting in connection errors.

Solution:

  • Open QuickBooks and click on the Banking menu.

  • Click on Bank Feeds, then Bank Feed Setup.

  • Review the information for your bank account, making sure all information is correct, including your bank's URL and the account details.

  • Reconnect your bank account by clicking on Edit Account or Delete Account and adding it back again.

5. Unlink and Re-link Bank Feeds

There are occasions that disabling then enabling the bank feeds will cure a connection issue.

Solution:

  • Under the QuickBooks Banking menu,

  • Bank Feeds/Bank Feed Setup

  • Click on Deactivate All Online Services of your bank.

  • Exit QuickBooks then reopen QuickBooks and under the same menu item, go to Bank Feeds, select Bank Feed Setup and then activate the bank feed service.

  • Retype your log in details.

6. Temporarily Disable Antivirus or Firewall Software

Antivirus or firewall settings may sometimes block QuickBooks from connecting with your bank. If you’re using third-party security software, it’s worth checking if it’s causing the issue.

Solution:

  • Temporarily disable your antivirus or firewall software.

  • Try to connect QuickBooks to your bank again.

  • If the issue is resolved, set your security software to allow QuickBooks to connect to your bank, or consult the software provider for further directions.

7. Contact your bank

If nothing mentioned above resolves the problem, it might be that there is an issue with your bank's online services. Maybe your bank has encountered some technical problems or updated its QuickBooks connection settings.

Solution:

  • Contact your bank's customer service department to determine if they are currently under an outage or if their online banking system has changed.

  • Ask if they updated their systems lately and if new settings or new requirements for connecting to QuickBooks are required.

Conclusion

QuickBooks Error OLSU 1013 may be frustrating to deal with; however, through the steps highlighted above, but, if by any chance the error continues to bother you, or if you have any queries, please don’t hesitate to reach out to the 24-hour QuickBooks customer support team immediately via our helpline i.e. 1-800-761-1787. We are a group of Intuit certified ProAdvisors, who are available 24/7 to provide you with the best possible solutions immediately.

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