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How to Overcome From QuickBooks Error C=387?

  • miketysonusaa
  • 2 minutes ago
  • 3 min read

QuickBooks is one of the most widely used accounting software for businesses of all sizes. Its robust features help manage finances, payroll, and tax calculations seamlessly. However, like any software, QuickBooks may sometimes throw up errors that can check your workflow. One such error that many users encounter is QuickBooks desktop Error C=387. This error can be frustrating, but with the right approach, you can resolve it quickly and get back to managing your finances.

How to Troubleshoot QuickBooks Error C=387?

Here are a few solutions to resolve QuickBooks Error C=387 and get your software running smoothly again:

1. QuickBooks File Doctor Tool

QuickBooks has a built-in tool known as the QuickBooks File Doctor Tool that helps repair common issues with company files, including error C=387.

Steps:

  • Download and install the QuickBooks File Doctor tool from the official Intuit website.

  • Launch the tool and select the company file you’re having trouble with.

  • Follow the on-screen method to let the tool diagnose and fix the problem automatically.

  • The tool should be able to repair any damage to the company file, including corrupted files, which are the most common cause of this error.

2. Restore a Backup of the Company File

Restore a backup of your company file if the QuickBooks File Doctor tool does not work. QuickBooks automatically creates backup copies of your files, and restoring from a recent backup can resolve issues caused by file corruption.

Steps:

  • Open QuickBooks and go to File > Open or Restore Company.

  • Select the option to Restore a backup copy.

  • Follow the instructions to restore from a location you have saved a backup to (such as an external drive or cloud storage).

  • Restoring a backup is an easy and guaranteed way to roll back any changes that may have led to the error.

3. Reinstall QuickBooks Software

Damaged QuickBooks installation can only be solved through a fresh installation of Error C=387. Reinstallation of QuickBooks software puts all the essential components in good condition without being corrupted.

Uninstallation of Steps:

  • Use Control Panel to remove QuickBooks

  • Download the most recent version from the QuickBooks website.

  • Install the software by ensuring all installed updates.

  • Try opening your company file after reinstalling to see if the error has been resolved.

4. Scan for software conflicts

Occasionally, other software in your computer may trouble with QuickBooks. Try disabling your antivirus program temporarily or placing QuickBooks in your antivirus exception list to see if this resolves the error.

Also, make sure that your system's firewall settings are configured properly and not blocking QuickBooks from connecting to your company file or the internet.

5. Run the Verify and Rebuild Utility

QuickBooks offers a Verify and Rebuild Utility to resolve minor issues with your company file. These utilities can resolve file-related problems that may be causing the error.

Steps:

  • Open QuickBooks and navigate to File > Utilities > Verify Data.

  • If QuickBooks detects any errors, go back to File > Utilities > Rebuild Data.

  • Follow the on-screen instructions to complete the process.

  • This utility will identify and correct any problems in your company file that might cause Error C=387.

6. QuickBooks Installation Updates

Old installation might be causing lots of errors due to error codes. Ensure the software is the latest version always.

Steps to update QuickBooks to the Latest Version

  • Start QuickBooks.

  • Go to the Help menu then to Update QuickBooks.

  • QuickBooks will check and download the newest available updates to your version.

  • QuickBooks is restarted, then you try again to open the company file.

  • Your latest bug fixes and patches should now be updated.

Conclusion

QuickBooks Error C=387 is a terrible thing to have because it can just halt your operation and make everything in your company grind to a halt. However, in case you get stuck somewhere, or if you are seeking for technical assistance, then feel free to reach out to our 24X7 QuickBooks error support team at 1-800-761-1787. Our U.S.-based certified ProAdvisors will be happy to assist you.

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