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Fix QuickBooks Desktop Freezes or Crashing When Opening


QuickBooks users have faced freezing issues in the program during important tasks. This has been a menace for a major chunk of users who have lost crucial accounting data due to the freezing, and consequent shutting down of the accounting program. This article will showcase the different causes and methods you can use to Unfreeze QuickBooks Desktop. Thus, go through with the segment until the end!

What results in QuickBooks Freezing issues?

QuickBooks may freeze due to the following reasons:

  • The company file on which the user is working has exceeding name, which crosses the allowable limit.

  • The O/S files are damaged, or O/S does not support the present QuickBooks version.

  • User reference & DDF files are corrupted.

  • The internet and firewall settings are damaged.

  • QBWUSER.INI file may be corrupted.

  • User access control (UAC) being in action and may be preventing permission related issues.

Various Troubleshooting methods to Unfreeze QuickBooks Desktop

Below have been listed out the most easy and workable methods to help you unfreeze QuickBooks Desktop. So, follow these methods carefully.

Method 1: Delete Cache and Temporary Internet Files

  • Go to Control Panel, then to Network and Internet, here choose Internet Options.

  • Go to General tab, and then choose Temporary Internet files and website files, and then the Delete tab.

  • Hit Ok, try running QB and check if this could unfreeze QuickBooks Desktop.

Method 2: Use the features in QuickBooks Tools Hub program

  • Proceed with the scan and click on Yes to provide consent.

  • Also, go to Company Problems section, and use File Doctor tool. Scan the suspected company file using the feature.

  • Also, try the Quick Fix My Program tool in QB Tool Hub.

  • These three features should help unfreeze QuickBooks software.

Method 3: End QuickBooks processes

  • Go to task manager using Ctrl + Alt + Delete keys.

  • In Processes, choose QuickBooks processes one by one and End them.

  • Now, rerun QuickBooks.

Method 4: Update QuickBooks desktop to latest

Updating the QuickBooks program can unfreeze QuickBooks in many cases. The steps are:

  • Run QB, then go to Help, and then the option “Update QuickBooks Desktop”.

  • Choose Update Now, and then Reset Update box, and finally the Get Updates tab.

  • When finalized, run QB and install the updates.

Method 5: Check Company File Character Limit

Check the file name of the Company file. It should not exceed the upper cap of 64 characters. If it does, lessen the character limit to anywhere below 64.Also, remove any unnecessary spaces in the file name.

Summing Up!

That should resolve freezing issues in QuickBooks desktop. If you need any help from our professionals to get rid of other eminent QuickBooks desktop error support issues, call us at 1-800-761-1787.

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