While running Intuit data protect, the user might get the following error message “Intuit data protect backup failed: Firewall or connection issue” or “Intuit Data Protect Backup Failed: One of the configuration files is damaged or corrupted”. If you are also facing any such error, then reading this post ahead would be of great help. This kind of error could be seen due to the cache, cookies, temporary files, and SSL state in the internet explorer. This error could be fixed with a couple of steps and procedures, which we have discussed later in this post.
Thus, make sure to read this post carefully till the end in order to resolve the Intuit Data Protect Backup Failed problem. Or you can also get in touch with QuickBooks error support team. Their experts and certified professionals will ensure to provide you with immediate support services.
Steps to resolve the intuit data protect backup failed (configuration files is damaged or corrupted)
The user can resolve the Intuit data protect backup failed error, by carrying out the below procedures.
Solution 1: Adding trusted sites
At first, the user needs to open internet explorer
And then, move to the tools menu and also select internet options
Followed by moving to the security tab and then uncheck the enable protected mode checkbox
Also, select trusted sites and click on sites
After that, uncheck the require server verification for all sites in this zone checkbox
And also, add .backup.com, .intuit.com and select close
The next step is to move to the privacy tab and then select sites
The user will then have to add the websites in the address of the websites ox
And lastly, close allow each time you add the web addresses
Solution 2: Clearing the internet explorer cache, cookies, temporary files, and SSL state
The user will have to firstly open internet explorer
And then move to the tools menu and select internet options
Then, move to the general tab and select delete
Followed by, selecting the checkboxes
And then, selecting delete to clear the items
Now, move to the content tab
Lastly, select clear SSL state and hit ok tab
With this, we come to the end of this post, where we expect that the information shared might be enough to get rid of the Intuit data protect backup failed error.
However, if you need any sort of technical assistance or you want QuickBooks technical support team to fix the issue for you, and then give a call at 1-800-761-1787, and let QuickBooks experts handle the situation on your behalf.